At Citytalk Midlands we passionately believe in our Five Fundamental Rules, these core values have enabled us to become a trusted Unified Telecoms and IT provider for many companies throughout the Midlands area. We offer complete Unified Telecoms and IT solutions for the SME market, with unrivalled customer services prioritised to be at the forefront of everything we do.
Here are some of the reasons why our clients choose to use Citytalk:
- Tailored solutions for your business
Our Telecoms and IT Specialists work with each client to build a solution that best fits the specific requirements and aligns to the businesses strategy. We don’t believe that off the shelf products and services work in every situation. We cut through the jargon and work with you from consultation to delivery to provide your business with the perfect unified telecoms solution based solely on your needs.
- Average cost reduction of 46%
Recent client surveys have shown that we are proven to reduce overall telecommunications costs for businesses by an average of 46%. This presents an fantastic opportunity to invest hundreds or even thousands pounds of savings per year back into your business.
- A personal account manager
When you choose Citytalk you are appointed a personal account manager who you can contact directly by phone or email should you have any queries. Many of our competitors use a maze of automated call center options leaving their clients frustrated when trying to make contact. At Citytalk we pride ourselves on "Treating customers as we ourselves would like to be treated" and have implemented a structure so you are able directly contact an account manager, negating any infuriating automated responses.
- 15 years of experience
Our highly experienced teams have an unrivaled amount of knowledge within the telecoms and IT industry. From the Sales Teams to our Engineers, Citytalk has a vast knowledge and working history ingrained within our teams to best support your needs. When becoming a Citytalk client you can be assured that you are dealing with experts you can trust to deliver you with an exceptional service throughout the lifetime of your relationship with us.
- View your bills online
Our newly updated online billing platform allows you to view your billing history securely online. Updated daily, our system allows you to really take control of your telecoms spend, or manage your teams with specific call data at the click of a button.
- 24/7 client support available
We realise that many businesses do not run under traditional working hours. As a Citytalk customer your business can have access to client support 24 hours a day, 7 days a week for any faults that occur on Telecoms, IT or security products.