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IT & Cloud Services in Stourbridge, West Midlands - CityTalk

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Call Recording

Call Recording

Telephone Systems

Record Calls with our Phone Systems

CityTalk are able to add PCI DSS & FCA compliant call recording to inbound, outbound and even internal calls across a wide range of on-premise and VoIP telephone systems.

We have a range of phone systems that are capable of recording calls. These phones allow you to record your phone calls on VoIP or PSTN connections. Call logging and call tracking are different features which only records information about the call but not the conversation.

Many industries recommend that companies record their calls as best practise. Other benefits include: -

Business Benefits of CityTalk Call Recording

  • Easy to install & cost effective
  • PCI DSS & FCA Compliant
  • Staff monitoring and training
  • Improve customer service  
  • Dispute settlements
  • Compliance
  • Easy to find and replay recordings
  • Secure encrypted calls

Ask us for a free call recording demonstration to see how Call Recording would benefit your business.


Contact CityTalk for Call Recording Systems in Stourbridge, Birmingham

If you’re looking for phone systems which are capable of recording calls and many other features, then take a look at our selection of phone systems. Our IT & Telecoms professionals serve in Birmingham and across the West Midlands. With our extensive range of systems from leading phone manufacturers, we can help you find the best telephone system to suit your needs.

Contact us on 01384 887733 or email us at